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Booking Conditions 2017
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Paris 3 day Eurostar Weekend
Christmas in Switzerland
Monaco Grand Prix 2018
Edinburgh weekend by train
All Blacks v France Paris
Oktoberfest 2017
Krakow
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FAQ

We have provided some answers below based on our customers' frequently asked questions.
However if you have any questions on our tours and excursions then please contact us and we will  answer them. 


General

What happens if I cancel my tour ?

You will need to look at our cancellation charges on our booking conditions to see what the cancellation charges are.

What happens if I miss my departure ?

You will need to notify European Encounters and try and make alternative arrangements to meet the tour. No refunds will be given if you miss your departure. Your insurance should cover you if you are delayed because of problems with public transport. Make sure you keep all details and relevant information if this happens.

Can I change the name(s) on my booking ?

You can change the names on the booking. You will have to pay for changing a name(s). The amount will depend on which tour you have booked

Can I see reviews from people who have travelled with European Travel Services.

Yes, our tours have been reviewed on websites such as OE Travel Blogs. Visit www.oetravelblogs.com.
Insurance

Do I need insurance when I travel to Europe ?

Although this is not enforced you should always have travel insurance when you travel in the UK or in Europe. Please look at the further information provided on our insurance page.
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